Shipping & Delivery Policy

1. Nature of Delivery

All CoGyan products and services are digital in nature. We do not ship any physical products. Course materials are delivered electronically through platforms such as:

• WhatsApp
• Google Classroom
• Online video platforms

2. Course Access Timeline

After successful payment:

• Students generally receive access instructions within 15 minutes to 24 hours
• WhatsApp-based programs may begin according to the batch start date communicated during enrollment
• Recorded course access details will be shared through WhatsApp, email, or other digital platforms

In some cases, delays may occur due to:

• Payment verification
• Technical issues
• Incorrect contact details provided by the user
• High enrollment volume

3. Delivery Method

Depending on the program purchased, students may receive:

• WhatsApp group invitation links
• Broadcast messages
• Google Classroom access
• Audio exercises
• Quiz and activity links

Access details will be sent to the registered mobile number or email address provided during enrollment.

4. Student Responsibility

Students are responsible for:

• Providing correct phone number and email address
• Ensuring WhatsApp access is active
• Having a stable internet connection
• Checking spam/promotions folders in email if needed

CoGyan is not responsible for failed delivery due to incorrect contact information submitted by the student.

5. Technical Support

If you do not receive access within 24 hours of successful payment, please contact us with:

• Your name
• Registered phone number/email
• Payment screenshot or transaction ID

We will assist you as soon as possible.

6. No Physical Shipping

Since all products are digital:

• No courier or physical shipping is involved
• No shipping charges apply

7. Contact Us

For delivery-related support, please contact: